Roles and Permissions
Cakewalk Agent Access has two roles: Admin and Member. This page defines what each can do.
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Cakewalk Agent Access has two roles: Admin and Member. This page defines what each can do.
Cakewalk Agent Access uses two roles: Admin and Member. Every User has exactly one.
Admin: Configures and operates Cakewalk Agent Access. Manages every Agent, Connection, User and Policy across the organization.
Member: The day-to-day role for everyone who isn't an Admin. Employees with this role connect to third-party apps, set up Agents and respond to approval prompts.
💡 Why this matters: Your role determines what you see when you log in and what actions you can take. Admins configure governance for the organization; Members manage their own Connections, Agents and approval prompts.
An Admin can:
View the org-wide Dashboard and Agent Activity
Manage Connections (add to catalog, suspend, remove from governance)
Manage Agents (pre-register, suspend, restrict, restore, unrestrict)
Manage Users (invite, edit attributes, end sessions, revoke connections, remove)
Author and activate Policies
Inspect the Audit Log for any session in the organization
User attribute edits are available only when HRIS sync is not configured. When HRIS sync is active, User attributes flow from your company's HRIS or IdP and are read-only across the product.
Admins are typically the CISO, the security team or the IT lead who owns AI agent governance.
A Member can:
Connect to third-party apps (Connections) the Admin has added to the catalog
Set up Agents through the MCP Gateway
Receive and respond to MCP elicitation prompts when an action requires approval
See their own Connections and Agents and the status of each
See and edit their Profile Settings (HRIS-synced fields are read-only)
Members do not see other Members' Connections, Agents or sessions. They cannot create Policies. They cannot pre-register, suspend or restrict Agents: those are Admin-driven lifecycle states.
The Three Actors: how Users (the people behind these roles) fit into the governance model
Connection and Agent Statuses: the admin-set vs. system-detected states Admins manage
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