Gong

Connect your company's Gong instance to Cakewalk so agents can read calls, transcripts and meeting data through the gateway.

Connect your company's Gong instance to Cakewalk's MCP Gateway. Every agent tool call against Gong passes through the gateway and is evaluated against your Policies.

Requirements

• Tech admin role in Gong.

Required Scopes

[VERIFY: confirm with Cakewalk eng before publish; scope list traced from MintMCP's working setup, not from Gong's own docs.] OAuth scopes the app must request:

api:calls:read:basic
api:calls:read:transcript
api:calls:create
api:users:read
api:stats:interaction
api:stats:user-actions
api:settings:trackers:read
api:call-outcomes:read
api:workspaces:read
api:meetings:user:create
api:meetings:user:update
api:meetings:user:delete

Step 1: Create a Gong Integration

1. Open Gong as a Tech admin.

2. Go to Admin center > Settings > Ecosystem > API.

3. Open the Integrations tab.

4. Click Create Integration.

Step 2: Configure the Redirect URI

In the integration form, find the field Redirect URI needed for the OAuth authentication. Paste this URL:

https://mcp-gateway.getcakewalk.io/api/v1/Auth/Callback

Step 3: Add the Required Scopes

In the Required authorization scopes section of the integration form, select every scope listed in Required Scopes above.

Step 4: Save and Retrieve Credentials

1. Click Save.

2. A new row appears in the Integrations list with the Client ID and Client Secret.

3. Reveal the Client Secret and copy both values.

Step 5: Paste Credentials Into Cakewalk

1. Open https://app.getcakewalk.io.

2. Go to All Connections.

3. Find Gong.

4. Click Edit credentials.

5. Paste the Client ID and Client Secret.

6. Save.

Verifying It Works

The Gong Connection card flips to Active on All Connections. From an agent platform connected to Cakewalk, ask the agent to summarize a recent Gong call. If Gong returns content, the Connection is live.

Troubleshooting

• Invalid redirect URI on consent: confirm the Redirect URI field on the Gong integration matches https://mcp-gateway.getcakewalk.io/api/v1/Auth/Callback exactly, with no trailing slash.

• 403 errors on calls or users tools: confirm every scope in Required Scopes is ticked in the integration's Required authorization scopes section.

Learn More

• Create an OAuth app for Gong