> For the complete documentation index, see [llms.txt](https://www.cakewalk.security/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.cakewalk.security/docs/connections-and-integrations/integration-guides/jira.md).

# Jira

### :sparkles: Auto Provisioning

| **Authentication method** | Username & password                                                                                                                                                                            |
| ------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Required permissions**  | `Admin`                                                                                                                                                                                        |
| **Required metadata**     | None                                                                                                                                                                                           |
| **MFA**                   | Supported. Setup details [here](https://github.com/this-thing-about-cakes/gitbook-documentation/blob/main/connections-and-integrations/integration-guides/jira-software.md#how-to-enable-mfa). |

<details>

<summary><strong>How to enable MFA</strong></summary>

1. Navigate to Jira and click on your user's avatar in the top right corner.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/5e508895-19ba-4f95-86a0-bf5926119cda/ascreenshot.jpeg?tl_px=524,0\&br_px=1900,769\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=1066,-20)

2. Click `Account settings` .

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/d8f056d8-d8c1-4d55-b460-8ab89aeff6fb/ascreenshot.jpeg?tl_px=524,0\&br_px=1900,769\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=895,135)

3. Click `Security.`

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/a85fa6b6-51bf-4fbb-a137-9646076ee807/ascreenshot.jpeg?tl_px=0,0\&br_px=1376,769\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=410,-9)

4. Click `Manage two-step verification.`

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/2be9cc36-ebfb-42ba-8842-80c93691cbfe/ascreenshot.jpeg?tl_px=41,147\&br_px=1417,916\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=524,277)

5. Re-enter your password and click `Set up.`

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/1de2344a-b516-4eab-8bde-0221ad715721/ascreenshot.jpeg?tl_px=0,90\&br_px=1376,859\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=467,276)

6. Select `Authenticator app` as the verification method.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/8499fd56-31c9-49ba-80a3-8c9a5d89b83c/ascreenshot.jpeg?tl_px=444,0\&br_px=1821,769\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=524,164)

7. Click `Can't scan the code?`.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/27f72c3b-278b-4a14-9f0a-7846a7dd0c3d/ascreenshot.jpeg?tl_px=398,193\&br_px=1774,962\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=524,277)

8. Copy the `Key` shown.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/144b9f4e-623b-42bd-93a6-6de69d6443d5/ascreenshot.jpeg?tl_px=146,91\&br_px=1522,860\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=524,277)

9. Navigate to Cakewalk and paste the `Key` into the `MFA Secret` field.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/db106af6-01d1-4414-82c7-c540173223c3/ascreenshot.jpeg?tl_px=661,109\&br_px=1900,802\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=709,277)

10. Copy the `One-Time Password` shown below.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/475ff661-b4ad-4990-95da-f5cf3d18abc7/ascreenshot.jpeg?tl_px=661,223\&br_px=1900,916\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=1030,277)

11. Navigate back to Jira and paste the `One-Time Password` into the `6-digit code` field. Click `Connect phone` to continue.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/23aa9ec9-2340-430f-86a1-1409286f7af3/ascreenshot.jpeg?tl_px=264,265\&br_px=1641,1035\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=524,394)

12. Choose your preferred way to save the emergency recovery key.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/bdd1c513-bd2f-413b-9b8d-2523346403a7/ascreenshot.jpeg?tl_px=125,2\&br_px=1501,771\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=523,277)

13. Next, click `Saved, let's finish` to complete the setup.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-08-06/6fbe3477-96dd-49dd-9b60-2cec904ffc15/ascreenshot.jpeg?tl_px=210,84\&br_px=1586,853\&force_format=jpeg\&q=100\&width=1120.0\&wat=1\&wat_opacity=0.7\&wat_gravity=northwest\&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png\&wat_pad=524,277)

</details>

***

### :arrows\_counterclockwise: Access Sync

Access Sync for Jira allows you to automatically synchronize user data with Cakewalk, including permission levels and non-human identities (NHIs).

| **Authentication method**  | OAuth                       |
| -------------------------- | --------------------------- |
| **Synced user attributes** | Email, Name and Permissions |
| **NHI Discovery**          | ✓                           |

## Quick Setup

1. Navigate to **App Governance** → **Jira** → **Users table** → **Sync Users**
2. Grant Cakewalk OAuth access to your Jira account
3. Users will sync automatically


---

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