> For the complete documentation index, see [llms.txt](https://www.cakewalk.security/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.cakewalk.security/docs/how-to-guides/auto-provisioning/how-it-works.md).

# How It Works

Agent Cake provisions access even for apps that do not support SAML or SCIM. When an approved request reaches its action stage, Agent Cake signs in to the app with a scoped service account and performs the change directly, then records the result.

```mermaid
%%{init: {"theme":"base","flowchart":{"nodeSpacing":60,"rankSpacing":60,"curve":"linear"},"themeVariables":{"primaryColor":"#F9F9FB","primaryTextColor":"#1E1E1E","primaryBorderColor":"#6B7280","lineColor":"#6B7280","clusterBkg":"#FFFFFF","clusterBorder":"#E0E0E0","edgeLabelBackground":"#FFFFFF","tertiaryColor":"#FFFFFF"}}}%%
flowchart TD
    T["An approved request reaches its action stage<br/>grant access, change permissions or remove access<br/>(often from onboarding or offboarding)"]
    T --> M{"Provisioning method<br/>for this app<br/>(one active at a time)"}
    M -->|IdP| IDP["Your Identity Provider<br/>completes the provisioning task"]
    M -->|Agent Cake| AUTH

    subgraph AC["Agent Cake"]
        AUTH["Signs in to the app with the scoped<br/>service account, handling MFA and<br/>email verification"] --> DO["Performs the action in the app<br/>provision: create the account and assign permissions<br/>deprovision: suspend or remove the account<br/>permission change: adjust the role"]
    end

    IDP --> DONE["Access updated, task completed"]
    DO --> DONE
    DONE -.-> AUD["Recorded in the audit log"]

    classDef completed fill:#F9F9FB,stroke:#54A17C,color:#1E1E1E
    class DONE completed
```

{% content-ref url="/pages/bvu31tMXneTyjiGJXFcd" %}
[Activate Agent Cake](/docs/how-to-guides/auto-provisioning/how-it-works/activate-agent-cake.md)
{% endcontent-ref %}

{% content-ref url="/pages/Drm95SOte6Yy7nRmZsxV" %}
[Configuration Settings](/docs/how-to-guides/auto-provisioning/how-it-works/configuration-settings.md)
{% endcontent-ref %}

{% content-ref url="/pages/A3bZdJzQ5Jg50Gtx5Fi8" %}
[Control Provisioned Permissions](/docs/how-to-guides/auto-provisioning/how-it-works/control-provisioned-permissions.md)
{% endcontent-ref %}

{% content-ref url="/pages/szBvQ7Fazr5wFToPu3uj" %}
[Set up Service Accounts](/docs/how-to-guides/auto-provisioning/how-it-works/set-up-service-accounts.md)
{% endcontent-ref %}

{% content-ref url="/pages/HvkphS2qnD2ap1UwfDOp" %}
[Multi-Factor Authentication](/docs/how-to-guides/auto-provisioning/how-it-works/multi-factor-authentication.md)
{% endcontent-ref %}

{% content-ref url="/pages/113khWZe1sF6Jd50WIRG" %}
[Email Verification](/docs/how-to-guides/auto-provisioning/how-it-works/email-verification.md)
{% endcontent-ref %}

{% content-ref url="/pages/72VIEuPcG2ooS1LnT77f" %}
[Security & Data Protection](/docs/how-to-guides/auto-provisioning/how-it-works/security-and-data-protection.md)
{% endcontent-ref %}

{% content-ref url="/pages/50E59TMkl6ox8oLH0lOo" %}
[IdP-Based Auto-Provisioning](/docs/how-to-guides/auto-provisioning/how-it-works/idp-based-auto-provisioning.md)
{% endcontent-ref %}


---

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