> For the complete documentation index, see [llms.txt](https://www.cakewalk.security/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.cakewalk.security/docs/human-access/connections-and-integrations/integration-guides/heap.md).

# Heap

Set up Heap Auto Provisioning with an Admin account, including how to enable MFA on the account you connect.

### :sparkles: Auto Provisioning

| **Authentication method** | Username & password                                  |
| ------------------------- | ---------------------------------------------------- |
| **Required permissions**  | `Admin`                                              |
| **Required metadata**     | None                                                 |
| **MFA**                   | Supported. Setup details [here](#how-to-enable-mfa). |

Agent Cake invites the teammate to your Heap account at the permission level you mapped, and removes the teammate when access is revoked. Heap sends the invite by email, and that email expires one month after it is sent.

Available permission levels: `Admin`, `Architect`, `Analyst`, `Consumer` and `Read-only`.

<details>

<summary><strong>How to enable MFA</strong></summary>

1. Navigate to your Heap account.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-08-21/258315e0-734e-4eba-9b4f-2d240d067228/action-64316234e36d40fcac3e3a30905ff6f1_63a2fc49e6884bf39b82ecf6fc073d67_text_export.jpeg)

2. Click `Account`.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-08-21/258315e0-734e-4eba-9b4f-2d240d067228/action-64316234e36d40fcac3e3a30905ff6f1_3c981bf6ef3742b6a585b95cb89d9806_text_export.jpeg)

3. Click `Manage`.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-08-21/378e0a8f-f961-4319-a989-e74bd07d199d/action-2f220b60ca03489eb3766f84d17af11e_b73d9e2767d14520900d79debc4d5d70_text_export.jpeg)

4. On `Personal settings`, click `Enable two-factor authentication`.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-08-21/241f74e3-8338-4c76-a3b1-aa2d5de358e3/action-e909a8ccaacf4ca2a2c86e291e08f88b_a8a7e182d8a64ec0983e752666c815ef_text_export.jpeg)

5. Take a screenshot of the QR code. Heap shows the secret as a QR code only, never as text.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-08-21/f775845e-36c1-412b-8322-d62990784bc3/action-3c90ec8b7afc4da6b788455b722f188d_fc0208c3603d4c29a3c7d689df171439_text_export.jpeg)

6. Navigate to Cakewalk, turn on `Multi-Factor Authentication`, click the upload QR code image icon on the `MFA Secret` field and select your screenshot.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-08-21/4adfb111-c2ae-4c9e-9893-f1871792b73d/action-0013ce6bf1e94c2f85f238b202a3db7c_99568581581b4e0283c169a14215143b_text_export.jpeg)

7. Copy the `One-Time Password`.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-08-21/3b675c37-01ce-4c67-b397-ebd4d5be5839/action-00cde2bc00a84a2bbe4bfe627221c85f_79ff775c30384031956f0eb0e2abc411_text_export.jpeg)

8. Back in Heap, click the six digit code field and paste the `One-Time Password`.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-08-21/f0a0b5b6-a522-401f-8d36-0dd196bf1b1e/action-4b765a1a211b4e87a29d673e0d6341fb_6a2a65de59a746a0bd723281a7523c17_text_export.jpeg)

9. Click `Confirm code`.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-08-21/b5a00db6-093c-4ff4-943e-cc08eb9629da/action-a777bfc267a9484b94f9f57707424a25_e84f11434fdb4488a3c43d9fb6276b27_text_export.jpeg)

10. Click `Download` to save the recovery code.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-08-21/a95c1c00-e4dd-45ec-933e-8984b08e7377/user_cropped_screenshot_7f88c9d53ca848f8aff163c94f7261ee_text_export.jpeg)

11. Click `Close`.

![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-08-21/3a5fe312-80cc-420c-a7d3-50b9171dc3ba/user_cropped_screenshot_f20d39807dc44dfeb08a097d010b40bb_text_export.jpeg)

</details>

#### Learn more

* [Heap: Teammates & Permissions](https://help.heap.io/hc/en-us/articles/37271998011665-Teammates-Permissions)


---

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