Notification Preferences
Control which notifications you receive and through which channel. Customize email and Slack preferences by category.
👥 Who It Applies To
Users
Customize notification preferences for any category.
Admins
Same as Users. Company-wide notification settings remain separate overrides.
Managers
Same as Users.
App Owners
Same as Users.
🔔 How Notification Preferences Work
Cakewalk groups every notification into one of six categories. Each category can be turned on or off per channel (email and Slack). All categories are enabled by default.
You control your own preferences. There are no admin-level defaults or overrides for individual preferences in this version. Company-wide settings (such as disabling all emails or enabling Slack-only mode) still apply as overrides on top of your choices.
📋 Notification Categories
Action Required
Everything that requires immediate human action: task assignments, new user detection, offboarding confirmations, access review assignments and restricted app alerts.
Task assigned
Email + Slack
New user detected
Email + Slack
Confirm user offboarding
Email + Slack
Access review assigned
Email + Slack
Restricted app accessed
Email + Slack
System Health
System errors and broken integrations.
Integration broken
Email + Slack
Provisioning config failed
Email + Slack
Permissions not found
Email + Slack
Email verification failed
Email + Slack
IDP group transformed
Email + Slack
Request Updates
Status updates for your requests and tasks.
Request completed
Email + Slack
Request declined
Email + Slack
Task reminder
Email + Slack
Auto-Provisioning nudge
Slack only
Lifecycle Updates
Confirmations for onboarding and offboarding processes.
Onboarding completed
Email + Slack
Onboarding canceled
Email + Slack
Offboarding completed
Email + Slack
Offboarding canceled
Email + Slack
Discovery & Changes
Informational updates about apps and ownership changes.
Apps discovered
Slack only
New app added
Slack only
New app owner
Email + Slack
Microsoft import completed
Email + Slack
Reminders
Access review reminders and overdue task alerts.
Access review reminders
Slack only
⚙️ Manage Your Preferences
Go to your personal settings in Cakewalk.
Open the Notifications section.
You will see all six categories listed. Each category has separate Email and Slack toggles.
Toggle any category on or off per channel.
Changes save automatically. No save button needed.
Default state: All notifications are enabled for all channels.
💡 Why this matters: Reduce notification fatigue without losing visibility. You decide what reaches your inbox and Slack.
⚠️ Important Notes
Company-wide overrides still apply. If your organization has disabled all emails or enabled Slack-only mode, those settings take priority over your personal preferences.
Slack must be connected. If your Slack integration is not active, Slack toggles will not apply.
Disabling Action Required or System Health means you will not receive those alerts. Consider the impact before turning off categories that cover task assignments, access reviews or system errors.
📋 Notification Preferences at a Glance
Action Required
On/Off
On/Off
System Health
On/Off
On/Off
Request Updates
On/Off
On/Off
Lifecycle Updates
On/Off
On/Off
Discovery & Changes
On/Off
On/Off
Reminders
On/Off
On/Off
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