HiBob

Connect HiBob to Cakewalk as an identity source: the admin access you need and how to create the service user and permission group.

HiBob connects to Cakewalk with service user credentials you create in HiBob's system settings; for the shared flow, see Connecting an HRIS.

✅ Before You Start

• Your account must belong to the Admins permission group of your company's HiBob instance, or a member of that group must share their access with you.
• To check: log in to HiBob, click the products icon in the top left corner and look for System Settings in the menu that opens. If you cannot see it, your account is not in the Admins permission group.

🛠 Connect

1. In Cakewalk, go to Settings → Data Sources → Users and select HiBob.
2. In HiBob, go to System Settings → Integration Tools → Service users and press Create Service User.
3. Enter a display name for the service user, for example "Acme Integration Service User", and press Create.
4. Copy the service user credentials into the connection flow.
5. Choose how to create employees in HiBob. The default option (Regular API) requires no additional configuration.
6. Create a permission group for the service user: press Go to permissions group in the same dialog, then Create permission group, then Service user. Enter a group name, for example "Integration service users", select the service user you created, click Create, then Confirm.
7. Click the People's data tab and set which people this permission group can access. To select all users, press Select people by condition then Edit, and select all available fields (Hired, Employed, Terminated, Garden Leave, Leave, Parental Leave). Click Apply.
8. Under Access data for, enable each permission the connection flow lists. The connection flow shows the exact list.
9. Click Save in the top right, then Apply when the confirmation of granted permissions appears.
10. Wait roughly 10 seconds while HiBob processes the changes, then click Set up integration in the connection flow.
11. Only if you selected Hire API in step 5: open the Hire API configuration in HiBob's dashboard, click + Add integration, name the integration, choose Service user as the authentication method, add the display name and click Generate token. Copy the credentials into the connection flow, click Done, then copy the API URL from the page you are redirected to into the connection flow as well.

The first sync starts immediately. Sync details and cadence: Connecting an HRIS.

📚 Related

• HRIS and IdP
• Connecting an HRIS