journy.io

30% less Churn. 50% more Conversions. Automatically

Sales

Compliance CertificationsGDPRSOC2

Server LocationGermany

About journy.io

A platform for customer success teams to prevent churn by unifying product usage data, customer data and subscription information in one place. It surfaces at risk accounts up to 30 days in advance and enables action with automated retention playbooks and coordinated outreach across emails, in-app messages and CRM tasks.

What Cakewalk Does With journy.io

Govern who on your team and which agents can access journy.io. AI agents can act inside journy.io with the permissions of the person who asked. Cakewalk checks each call against policy, holds risky actions for approval and writes an audit record for every one.

Integration Capabilities

Agent Connection

A Connection lets an AI agent act in journy.io through Cakewalk instead of with its own API key. The agent operates with the permissions of the person who made the request, only for the duration of that task. Every call is checked against policy and written to the audit log.

Use Cases

Use Case	Description
Let an Agent Handle journy.io TasksAgent Connection	A person asks their agent to do something in journy.io, like find a record, update a field or pull a report. The agent does it through Cakewalk with that person's own access, not a shared key.
Every Action Checked and LoggedAgent Connection	Every agent action in journy.io is checked against your access rules and written to the audit log. Safe actions go through, risky ones wait for approval or are blocked.