Lunni

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Operations & Processes

Compliance CertificationsGDPR

About Lunni

An enterprise operations platform for managing customer relationships, field service, maintenance and asset management across a company. It brings together CRM, FSM, CMMS, WMS, GIS and document management, with mobile apps and API to connect with other systems.

What Cakewalk Does With Lunni

Control who and which agents can access Lunni across the workflows it runs. AI agents can act inside Lunni with the permissions of the person who asked. Cakewalk checks each call against policy, holds risky actions for approval and writes an audit record for every one.

Integration Capabilities

Agent Connection

A Connection lets an AI agent act in Lunni through Cakewalk instead of with its own API key. The agent operates with the permissions of the person who made the request, only for the duration of that task. Every call is checked against policy and written to the audit log.

Use Cases

Use Case	Description
Let an Agent Handle Lunni TasksAgent Connection	A person asks their agent to do something in Lunni, like find a record, update a field or pull a report. The agent does it through Cakewalk with that person's own access, not a shared key.
Every Action Checked and LoggedAgent Connection	Every agent action in Lunni is checked against your access rules and written to the audit log. Safe actions go through, risky ones wait for approval or are blocked.