Userback
How you collect and act on customer feedback matters. Do it faster with Userback.
- Product & Design
About Userback
A feedback platform for websites that lets teams collect and organize comments and annotated screenshots from users. It helps teams capture issues on pages, tag them with notes, and manage replies and statuses in one place so everyone can follow the review and iteration process.
What Cakewalk Does With Userback
Govern access to Userback across the projects and assets your team builds in it. AI agents can act inside Userback with the permissions of the person who asked. Cakewalk checks each call against policy, holds risky actions for approval and writes an audit record for every one.
Integration Capabilities
A Connection lets an AI agent act in Userback through Cakewalk instead of with its own API key. The agent operates with the permissions of the person who made the request, only for the duration of that task. Every call is checked against policy and written to the audit log.
Use Cases
| Use Case | Description |
|---|---|
| Let an Agent Handle Userback TasksAgent Connection | A person asks their agent to do something in Userback, like find a record, update a field or pull a report. The agent does it through Cakewalk with that person's own access, not a shared key. |
| Every Action Checked and LoggedAgent Connection | Every agent action in Userback is checked against your access rules and written to the audit log. Safe actions go through, risky ones wait for approval or are blocked. |
MCP Servers (1)
- Userback
https://mcp.userback.io/mcpHTTPOAuth
