Voyado

The Agentic CX Suite for Retail

Marketing

Compliance CertificationsGDPRISO 27001

Server LocationIreland

About Voyado

A customer experience platform for retailers that unifies customer data, creates audience segments and sends targeted messages. People use it to run campaigns, manage loyalty programs and measure the results of their marketing. It pulls data from multiple channels, provides analytics and helps tailor outreach to customers.

What Cakewalk Does With Voyado

Govern who on your team and which agents can access Voyado. AI agents can act inside Voyado with the permissions of the person who asked. Cakewalk checks each call against policy, holds risky actions for approval and writes an audit record for every one.

Integration Capabilities

Agent Connection

A Connection lets an AI agent act in Voyado through Cakewalk instead of with its own API key. The agent operates with the permissions of the person who made the request, only for the duration of that task. Every call is checked against policy and written to the audit log.

Use Cases

Use Case	Description
Let an Agent Handle Voyado TasksAgent Connection	A person asks their agent to do something in Voyado, like find a record, update a field or pull a report. The agent does it through Cakewalk with that person's own access, not a shared key.
Every Action Checked and LoggedAgent Connection	Every agent action in Voyado is checked against your access rules and written to the audit log. Safe actions go through, risky ones wait for approval or are blocked.