WATI

Wati | #1 AI-powered customer engagement platform

Marketing

Compliance CertificationsGDPR

Server LocationUnited States

About WATI

Personalize communication and sell more with the WhatsApp Business API platform that automates marketing, sales, service and support.

What Cakewalk Does With WATI

Govern who on your team and which agents can access WATI. AI agents can act inside WATI with the permissions of the person who asked. Cakewalk checks each call against policy, holds risky actions for approval and writes an audit record for every one.

Integration Capabilities

Agent Connection

A Connection lets an AI agent act in WATI through Cakewalk instead of with its own API key. The agent operates with the permissions of the person who made the request, only for the duration of that task. Every call is checked against policy and written to the audit log.

Use Cases

Use Case	Description
Let an Agent Handle WATI TasksAgent Connection	A person asks their agent to do something in WATI, like find a record, update a field or pull a report. The agent does it through Cakewalk with that person's own access, not a shared key.
Every Action Checked and LoggedAgent Connection	Every agent action in WATI is checked against your access rules and written to the audit log. Safe actions go through, risky ones wait for approval or are blocked.