PagerDuty
Next-level Incident Management powered by AI
What Cakewalk Does With PagerDuty
Govern who on your team and which agents can access PagerDuty. Cakewalk syncs everyone with access to PagerDuty and what each person can do, discovers the service accounts and agents connected to it, then grants and removes that access automatically.
Integration Capabilities
Cakewalk continuously reads who has access in PagerDuty and at what level, then reconciles it against your directory of record. Out-of-band and orphaned access is surfaced for review.
Cakewalk provisions and removes PagerDuty access automatically. When someone joins, changes roles or leaves, their access is granted, adjusted or revoked without a ticket.
Cakewalk discovers the non-human identities tied to PagerDuty, the service accounts, API keys and AI agents that operate as shadow IT and shadow agents when they go ungoverned. Each one is surfaced and brought under the same access policy and audit log as the people on your team.
Use Cases
| Use Case | Description |
|---|---|
| A Live Picture of Who Has AccessAccess Sync | Cakewalk continuously reads who has access in PagerDuty and at what level, so the list is current instead of a stale export. |
| Access That Slipped ThroughAccess Sync | When access is granted in PagerDuty outside of policy, the next sync surfaces it for review, so orphaned and out-of-band accounts do not pile up. |
| Day-One Access Without a TicketAuto Provisioning | When a new hire starts, Cakewalk provisions their PagerDuty access from policy on day one, with no ticket and no SCIM required. |
| Access That Follows the PersonAuto Provisioning | When someone changes teams or leaves, their PagerDuty access is updated or removed automatically, so it always matches their role. |
| See Every Non-Human IdentityNHI Discovery | Cakewalk finds the service accounts, API keys and agents connected to PagerDuty, so machine access is no longer invisible. |
| An Owner for Every Machine IdentityNHI Discovery | Cakewalk ties each service account and agent in PagerDuty to a human owner, so non-human access is accountable. |
