Appbot

App review & ratings tools to level up your whole customer experience

Customer Service

Compliance CertificationsGDPR

About Appbot

The platform for companies who take reviews and ratings seriously. Appbot provides world-class review & ratings monitoring, replies, and analysis.

What Cakewalk Does With Appbot

Govern who on your team and which agents can access Appbot. AI agents can act inside Appbot with the permissions of the person who asked. Cakewalk checks each call against policy, holds risky actions for approval and writes an audit record for every one.

Integration Capabilities

Agent Connection

A Connection lets an AI agent act in Appbot through Cakewalk instead of with its own API key. The agent operates with the permissions of the person who made the request, only for the duration of that task. Every call is checked against policy and written to the audit log.

Use Cases

Use Case	Description
Let an Agent Handle Appbot TasksAgent Connection	A person asks their agent to do something in Appbot, like find a record, update a field or pull a report. The agent does it through Cakewalk with that person's own access, not a shared key.
Every Action Checked and LoggedAgent Connection	Every agent action in Appbot is checked against your access rules and written to the audit log. Safe actions go through, risky ones wait for approval or are blocked.