TheyDo

Experience intelligence, Now conversational

Product & Design

Compliance CertificationsGDPRISO 27001

Server LocationIreland

About TheyDo

TheyDo is a collaborative workspace for Customer Journey Management. Align customer needs with business results and make an impact together.

What Cakewalk Does With TheyDo

Govern access to TheyDo across the projects and assets your team builds in it. AI agents can act inside TheyDo with the permissions of the person who asked. Cakewalk checks each call against policy, holds risky actions for approval and writes an audit record for every one.

Integration Capabilities

Agent Connection

A Connection lets an AI agent act in TheyDo through Cakewalk instead of with its own API key. The agent operates with the permissions of the person who made the request, only for the duration of that task. Every call is checked against policy and written to the audit log.

Use Cases

Use Case	Description
Let an Agent Handle TheyDo TasksAgent Connection	A person asks their agent to do something in TheyDo, like find a record, update a field or pull a report. The agent does it through Cakewalk with that person's own access, not a shared key.
Every Action Checked and LoggedAgent Connection	Every agent action in TheyDo is checked against your access rules and written to the audit log. Safe actions go through, risky ones wait for approval or are blocked.