Smartsupp
Increase sales with Live chat, Chatbot and AI tools
- Customer Service
Compliance CertificationsGDPR
Server LocationGermany
About Smartsupp
Power up your business and boost your online sales through conversations. We help turn visitors into loyal customers.
What Cakewalk Does With Smartsupp
Govern who on your team and which agents can access Smartsupp. AI agents can act inside Smartsupp with the permissions of the person who asked. Cakewalk checks each call against policy, holds risky actions for approval and writes an audit record for every one.
Integration Capabilities
Agent Connection
A Connection lets an AI agent act in Smartsupp through Cakewalk instead of with its own API key. The agent operates with the permissions of the person who made the request, only for the duration of that task. Every call is checked against policy and written to the audit log.
Use Cases
| Use Case | Description |
|---|---|
| Let an Agent Handle Smartsupp TasksAgent Connection | A person asks their agent to do something in Smartsupp, like find a record, update a field or pull a report. The agent does it through Cakewalk with that person's own access, not a shared key. |
| Every Action Checked and LoggedAgent Connection | Every agent action in Smartsupp is checked against your access rules and written to the audit log. Safe actions go through, risky ones wait for approval or are blocked. |
MCP Servers (1)
- Smartsupp
https://mcp.smartsupp.com/mcpHTTPOAuth
