Keeping
Turn Google Workspace Into Your Team's Help Desk
- Customer Service
About Keeping
A platform that turns Gmail into a team help desk by routing, assigning and resolving customer emails from within Gmail. It provides features like shared inboxes, assignment tracking, templates and analytics to manage support conversations without extra logins.
What Cakewalk Does With Keeping
Govern who on your team and which agents can access Keeping. AI agents can act inside Keeping with the permissions of the person who asked. Cakewalk checks each call against policy, holds risky actions for approval and writes an audit record for every one.
Integration Capabilities
A Connection lets an AI agent act in Keeping through Cakewalk instead of with its own API key. The agent operates with the permissions of the person who made the request, only for the duration of that task. Every call is checked against policy and written to the audit log.
Use Cases
| Use Case | Description |
|---|---|
| Let an Agent Handle Keeping Tasks Agent Connection | A person asks their agent to do something in Keeping, like find a record, update a field or pull a report. The agent does it through Cakewalk with that person's own access, not a shared key. |
| Every Action Checked and Logged Agent Connection | Every agent action in Keeping is checked against your access rules and written to the audit log. Safe actions go through, risky ones wait for approval or are blocked. |
MCP Servers (1)
- Keeping
https://mcp.keeping.com/mcpHTTP OAuth
